Service Call Request
Emergency Service or Leak
Please report at our 24/7 answering service at 603-476-2348.
Lakes Region Water Company Inc. should be contacted for:
- meter repairs: frozen meters, leaking meters, broken meters, new installations
- winter disconnections/spring reconnections at the street valve
- disconnections/reconnections for plumbing work or other such repairs
- prior to digging or excavating
- requests for all new service connections
- an apparent leak in your service line or within the system.
We ask that you make appointments at least 3-5 business days in advance (except for in the case of an emergency) so that we may plan accordingly. Office hours are Mon-Fri, 8:30am-4:30pm. Our answering service is available after 4:30pm, as well as on Holidays and Weekends. All after-hours or holiday service calls will be charged at a rate of time plus one half the normal service call fee.
BEFORE YOU DIG, CAll Dig Safe!
Do you see a large puddle outside your home or in your neighborhood even though it has not rained or snowed recently? Does this puddle appear to bubble when it reaches the surface? Do you have declining or fluctuating water flow or water pressure?
These may all be indicators of a leak. If you suspect a leak of any kind has occurred, please contact us IMMEDIATELY. Consumers are usually the first to notice any sizeable problem or reason for concern.
If a water leak was recently repaired within your water system, you may notice some sediment in your drinking water. This is an unavoidable side effect of leak repair even if the lines are properly flushed & disinfected. Since there is a loss in pressure, backsiphonage occurs. In combination with the sudden fluctuations in pressure and flow, this may draw sediment into the customer’s service line or could release corrosion by-products from the customer’s own internal piping. Try flushing your service line with an outside faucet for about 15-20 minutes. If the problem persists, contact us as soon as possible.